Frequently Asked Questions

Need some answers? We’ve responded to some common self storage questions right here.

What is self storage and how does it work?

Renting a storage unit is a great solution to clear up some much-needed space at home or to hold much needed business items. All of our storage facilities offer clean, secure storage solutions at affordable prices.

How much does self storage cost?

Our rates vary between unit sizes and types of storage. For more information about our pricing, check out our portable storage rates page and our self storage rates page.

Please contact us if you have any additional questions about renting a unit.

Are there any items that I am NOT able to store?

Liquids, explosives, flammable liquids, toxic materials, and perishables. Please contact us if you have any questions regarding a specific item.

What is the best way to pack a unit?

Larger and more infrequently used items should go in the back of the unit. Remember to keep a walkway in the center of your unit to more easily access items. Always keep items labeled and a list of items stored, even a photo on the outside of each box will allow you to "see" what's inside.

For other helpful packing and organizing tips, check out our storage tips page.

What are some helpful tips for moving into my unit?

We pride ourselves on making things as simple as possible for our customers. For helpful tips on packing and organizing your unit, head on over to our storage tips page.

How much does portable storage cost?

Please visit our portable rates page to see all of our pricing.

How long are your portable storage leases?

All of our leases are month-to-month but you can lease for as long as you wish.

Do you deliver to the OBX?

Yes, we deliver to the towns of Corolla, Duck, Southern Shores, Kitty Hawk, Kill Devil Hills, Nags Head, Manteo, & Wanchese.

What forms of payment do you accept?

We accept Visa, MasterCard, American Express, Discover, and Debit Cards.

When can I access my container at your storage facility?

For security purposes, stored containers are kept inside our gate.  Contact us and we will make sure you have access at your convenience.

Do you sell boxes and storage supplies?

Yes, we sell boxes in several popular sizes as well as many helpful packing supplies.  We also sell locks for your unit.

When can I get my container delivered?

We offer next-day delivery in many cases.  Please contact us to complete your lease and schedule delivery.

Are there any items I am not able to store?

Do not store hazardous materials.  Do not store chemicals such as gasoline, oil, or paint.  Do not store any food items.

Your Self Storage Questions Answered by Air-Tight Storage

As Elizabeth City’s local self storage experts, we are happy to provide you with answers to our most frequently asked questions.

If you have questions that aren’t answered here, feel free to contact us directly!

We also provide a handy list of storage tips to help you store your items like a pro.

View our rates